CONDITIONS OF PROPERTY ADMINISTRATION SERVICES (VERTICAL

Management and control of monthly rent
collection Generation of rental receipts and collection of property income in Gestingral’s bank account. On a monthly basis, the differentials between the income received as income and rent-related expenses are settled (among others: repairs carried out, taxes and fees, property administration fees, etc.); providing a monthly settlement report and transferring the remaining amount to the account indicated by the owner.

Debt control and delinquency
management Control of refunds of monthly bills and/or non-payments of the monthly rents of the property. The owner will be notified monthly of the delinquency existing at that time, both the one included in the current settlement month, and the one prior to that period.
It includes the claim for non-payment to the tenant by the following means of communication: email, telephone and/or WhatsApp. The legal-legal and/or judicial claim with the sending of burofax or with the initiation of legal proceedings for the collection of the non-payment or even for the eviction is not included.

Control of the rental
contract Control of the rental contract, which includes the control of expirations for renewals or terminations of the rental contract. As a result of the control of the rental contract, this includes the modification of rental income due to agreed increases such as CPI updates according to the contract, updates of garbage rates and/or repercussions of expenses such as ordinary and/or extraordinary expenses of the community of residents, the repercussion of IBI expenses, repercussion of utility expenses, etc.

Advice and relationship with the tenant
General advice related to unforeseen situations and/or disputes with the tenant, without these actions initiating a legal or judicial procedure. It includes advice, analysis and/or interpretation of certain contractual clauses of the rental contract to analyse possible solutions to certain situations.
It does not include legal and/or legal advice.

Neighbours’ meetings and owners
‘ meetings It includes attendance and representation at neighbours’ meetings and meetings convened by the owners’ association. Regular information is provided on the situations presented at the meetings, and advice is included on the decisions to be taken regarding the possible votes at these meetings.

Repairs and incidents
Repair management involves initiating contact with experts to address any incident that arises, along with requesting quotes to obtain financial assessments of the necessary repairs.
This process also includes the detailed monitoring of the progress and quality of the solutions applied, as well as the management and follow-up of any breakdowns or accidents that may occur. The ultimate goal is to ensure a timely and appropriate resolution to each problem, thus ensuring maximum effectiveness in the resolution of incidents.

Insurance
It includes the review of the home insurance policies taken out for the properties, and the offer of one or more alternatives, with coverage appropriate to the situation.
It also offers the possibility of taking out insurance against non-payment of monthly rents in the event of non-payment by the tenant of one or more monthly payments.